Rental conditions · Insurance & excess
Car Rental Insurance and Excess in Marrakech
Every Marrakesh Car Rental rental includes CDW and theft protection as standard. If the car is damaged, you carry a standard excess of 8,000 MAD that no option reduces. Tyres, windscreen, underbody and off-piste damage stay outside cover.
What insurance is included in a Marrakech car rental?
Every rental includes CDW and theft protection at no extra cost. This covers collision damage and stolen-vehicle loss up to the car's value, minus a standard excess of 8,000 MAD that no option can reduce.
| Insurance included | CDW + theft protectionBuilt into every quoted rate, with no separate insurance line. |
|---|---|
| Standard excess | 8,000 MAD (about €740) |
| Zero-excess option | €9 per dayReduces the excess to zero; declared at booking, not at the counter. |
| Deposit — economy and compact | 3,000 MAD (about €280)Secures the excess as a card pre-authorisation, never charged. |
| Deposit — 4x4 and SUV | 6,000 MAD (about €555) |
| Deposit — luxury and convertible | 15,000 MAD (about €1,390) |
| Never covered | Tyres, windscreen, underbody, off-piste damage |
| Minimum driver age | 21 years, 25 for luxury models |
| Deposit release | Within 2 working days of return |
What you need
- A signed condition report at handover, noting every existing mark on the car
- A driving licence in Latin script, held for at least two years
- The excess secured by the standard deposit held at handover
- Damage reported to us before the car is returned, with photos
- Driving kept to tarmac and graded pistes, not open desert or rock tracks
- The full rate and deposit agreed at booking, not at the counter
What is not covered
- Tyres, windscreen and underbody damage, on every rental regardless of the excess option
- Damage caused off-piste, which no Moroccan rental insurance covers
- Fines, tolls and fuel shortfalls, which the excess does not touch
- A driver who is not named on the contract, if that driver causes the damage
Booking on these terms
How does the excess work if the car is damaged?
The excess is the maximum you pay towards repairs; Marrakesh Car Rental covers the rest under CDW. With the standard deposit, we deduct repair costs from the 3,000 to 15,000 MAD held on your card, up to the 8,000 MAD excess, and release the balance.
Report the damage immediately
Call or message us the moment damage happens, wherever you are on the route. We log the time, location and what happened before the car is moved.
We check it against the condition report
Every rental starts with a signed condition report noting existing marks. We compare the car on return against that report to isolate any new damage.
The excess is charged, not the full deposit
Repair costs up to 8,000 MAD come from the amount held on your card. Costs above that are covered by CDW and never reach you.
The balance releases within two working days
Whatever remains of the 3,000 to 15,000 MAD deposit, once any excess is deducted, is released to your card within two working days of the return.
- No-Deposit Car Rental Marrakech
The waiver removes the deposit hold; the 8,000 MAD excess still applies.
- Equipped 4x4 (Desert)
Off-piste driving in an equipped 4x4 falls outside every excess option.
- Booking
Send your dates and get the rate and deposit in writing.
- Rates
Daily rates for every class, with insurance already included.
What else should you know about insurance and excess in Marrakech?
Is insurance included in the price of a Marrakech car rental?
- Yes. CDW and theft protection are included in every quoted rate at Marrakesh Car Rental, with no separate insurance line to pay. The excess stands at 8,000 MAD on every class, and no option reduces it.
What is the difference between the deposit and the excess?
- The deposit is a refundable card hold; the excess is the maximum you actually pay if the car is damaged. Marrakesh Car Rental holds 3,000 to 15,000 MAD by class as the deposit, against an 8,000 MAD excess that no option removes.
Can you reduce the excess to zero?
- No. Marrakesh Car Rental offers no excess buy-down on any class. The 8,000 MAD excess is the most a damage claim can cost you, alongside tyres, windscreen, underbody and off-piste damage, which stay excluded throughout.
Does the insurance cover damage on desert routes and pistes?
- No. Off-piste damage is excluded from every Moroccan rental policy, Marrakesh Car Rental included, whichever excess option you choose. Cover holds on tarmac and graded pistes such as the route to Agafay, not on open sand or rock tracks.
Do you need a credit card to cover the excess?
- Yes, for the standard deposit, which secures the excess with a card pre-authorisation of 3,000 to 15,000 MAD by class. Without a card, the €7-a-day no-deposit waiver removes the hold, but the 8,000 MAD excess still applies.
How quickly is the deposit released after a rental with no damage?
- Within two working days of the car coming back. Marrakesh Car Rental releases the pre-authorisation as soon as the condition report confirms no damage against the 8,000 MAD excess; your bank can take longer to clear it from your statement.