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Rental conditions · Insurance & excess

Car Rental Insurance and Excess in Marrakech

Every Marrakesh Car Rental rental includes CDW and theft protection as standard. If the car is damaged, you carry a standard excess of 8,000 MAD, reducible to zero for €9 a day. Tyres, windscreen, underbody and off-piste damage stay outside every insurance tier.

Signed condition report showing car rental insurance and excess terms in Marrakech

What insurance is included in a Marrakech car rental?

Every rental includes CDW and theft protection at no extra cost. This covers collision damage and stolen-vehicle loss up to the car's value, minus a standard excess of 8,000 MAD that you can reduce to zero for €9 a day.

What insurance is included in a Marrakech car rental?
Insurance includedCDW + theft protectionBuilt into every quoted rate, with no separate insurance line.
Standard excess8,000 MAD (about €740)
Zero-excess option€9 per dayReduces the excess to zero; declared at booking, not at the counter.
Deposit — economy and compact3,000 MAD (about €280)Secures the excess as a card pre-authorisation, never charged.
Deposit — 4x4 and SUV6,000 MAD (about €555)
Deposit — luxury and convertible15,000 MAD (about €1,390)
Never coveredTyres, windscreen, underbody, off-piste damage
Minimum driver age21 years, 25 for luxury models
Deposit releaseWithin 2 working days of return

What you need

  • A signed condition report at handover, noting every existing mark on the car
  • A driving licence in Latin script, held for at least two years
  • The excess secured either by the standard deposit or the €9-a-day zero-excess fee
  • Damage reported to us before the car is returned, with photos
  • Driving kept to tarmac and graded pistes, not open desert or rock tracks
  • The zero-excess option declared at booking, not at the counter

What is not covered

  • Tyres, windscreen and underbody damage, on every rental regardless of the excess option
  • Damage caused off-piste, which no Moroccan rental insurance covers
  • Fines, tolls and fuel shortfalls, which the excess does not touch
  • A driver who is not named on the contract, if that driver causes the damage

Booking on these terms

How does the excess work if the car is damaged?

The excess is the maximum you pay towards repairs; Marrakesh Car Rental covers the rest under CDW. With the standard deposit, we deduct repair costs from the 3,000 to 15,000 MAD held on your card, up to the 8,000 MAD excess, and release the balance.

  1. Report the damage immediately

    Call or message us the moment damage happens, wherever you are on the route. We log the time, location and what happened before the car is moved.

  2. We check it against the condition report

    Every rental starts with a signed condition report noting existing marks. We compare the car on return against that report to isolate any new damage.

  3. The excess is charged, not the full deposit

    Repair costs up to 8,000 MAD come from the amount held on your card. Costs above that are covered by CDW and never reach you.

  4. The balance releases within two working days

    Whatever remains of the 3,000 to 15,000 MAD deposit, once any excess is deducted, is released to your card within two working days of the return.

What else should you know about insurance and excess in Marrakech?

Is insurance included in the price of a Marrakech car rental?

Yes. CDW and theft protection are included in every quoted rate at Marrakesh Car Rental, with no separate insurance line to pay. The only variable left is the excess, which stands at 8,000 MAD unless you add the €9-a-day zero-excess option at booking.

What is the difference between the deposit and the excess?

The deposit is a refundable card hold; the excess is the maximum you actually pay if the car is damaged. Marrakesh Car Rental holds 3,000 to 15,000 MAD by class as the deposit, against an 8,000 MAD excess that the zero-excess option removes.

Can you reduce the excess to zero?

Yes. Adding the zero-excess option for €9 a day removes the 8,000 MAD excess entirely, so a damage claim costs you nothing beyond tyres, windscreen, underbody and off-piste damage, which stay excluded on every tier.

Does the insurance cover damage on desert routes and pistes?

No. Off-piste damage is excluded from every Moroccan rental policy, Marrakesh Car Rental included, whichever excess option you choose. Cover holds on tarmac and graded pistes such as the route to Agafay, not on open sand or rock tracks.

Do you need a credit card to cover the excess?

Yes, for the standard deposit, which secures the excess with a card pre-authorisation of 3,000 to 15,000 MAD by class. Without a card, the €7-a-day no-deposit waiver removes the hold, but the 8,000 MAD excess still applies unless you also add the €9 zero-excess option.

How quickly is the deposit released after a rental with no damage?

Within two working days of the car coming back. Marrakesh Car Rental releases the pre-authorisation as soon as the condition report confirms no damage against the 8,000 MAD excess; your bank can take longer to clear it from your statement.
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